Hi Pico Support,
I have just bought a brand new HP laptop with 2.0GHz dual core processor
2GB memory-250GB hard Drive with vista home premium 32 bit.
I have installed the new softeware 18.104.22.168 vista from your web site and the scope works great on any time base faster then 200ms.
once you put it in 200ms or slower, which I understand is streaming the waveform will go all the way across the screen and stop, then the scope will freeze up,
If you touch anything on the screen, it will say pico6 not responding ,I can not get it to come out of this unless ,I unhook the usb cord to the scope or hold the off button down to kill the laptop either way you have to restart the scope to get working again, but still will not work at 200ms or slower.
I have messed with this all week end trying to find the problem with no luck any ideas?
Thanks for the time.