No news is good news?

Discussion forum for the new Picoscope Mac software
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Roland
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No news is good news?

Post by Roland » Fri Jun 29, 2018 4:15 am

May I just put some words down to push for the Mac version of the Software?
I like the scopes, the hardware, but I'm not a big fan of PCs.

The first Picoscope I got was a 3203D.
A nice piece of equipment for me indeed. I have used it for many years and I like it a lot. It's been with me as a tool when visiting customers, when I've been in the office and of course I use it at home.
This spring I decided to upgrade and got myself a 3405D. Mainly because I often feel a need for more than 2 channels. Higher frequency was not necessary, but then again why not?
So now I'm happy again. Not having to swap the probes between different testing points all the time as I can now use all four "permanently" connected while adjusting the equipment I'm working with. Nice.

However.
I'm a Mac user and am not happy in the PC environment. I suppose our IT-department has done it's best to keep the PCs working in the ever increasingly hostile virtual world, and this is not always possible to combine with user friendliness. PCs are not easy to work with as they have all kinds of protections, passwords, locks, firewalls and only god knows about all the catches there can be when it's to be used as a tool and not as a typewriter.
I suppose most of these precautions and limitations are needed but they also make the life for someone like me less fun.
So I'm using my Mac when I work and create and the PC when I need to claim my salary.

And then. For as long as I've been near Picoscopes there has been a rumor around saying that it will be possibel to use it even with a Mac. Wow!
But years have passed since then, and time is still passing. I note that the last forum post about Mac is more than a month old. That is a bad sign, I think.

Please tell me that it's soon going to happen and that you are very near a release of SW for Mac.
Please make my day :-)
/R

Hitesh
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Re: No news is good news?

Post by Hitesh » Mon Jul 02, 2018 10:02 am

Hi Roland,

Thank you for your feedback about your PicoScope.

There is a new version of the PicoScope 6 Beta software for macOS due out soon (its currently being tested) which will add support for the new PicoScope 5000D Series products are incorporate bug fixes.

We are working towards parity between the Windows, Linux and macOS platforms which should be seen in the next major release but I am unable to advise on timescales at this moment in time.

Regards,
Hitesh

Software Dev. Engineer

rkt-tech
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Re: No news is good news?

Post by rkt-tech » Sun Nov 18, 2018 6:13 pm

Good afternoon, Hitesh.

I haven't been on the forum here in several months, maybe longer... my two Picoscope 3406D's (one MSO and one not) seem to Just Work on Windows 7, with issues but nothing I haven't been able to work around.

Today, I see that not much has changed in the world of Picoscope for Mac... looking back a few years in the forums I read things like "We are working towards parity between the Windows, Linux and macOS platforms", and here today (well, actually, from this past July) I see that after all those years nothing has changed.

I really like my Picoscopes and support for Windows platforms has always been good-to-excellent. But isn't it time, now, to move to the next level on MacOS platforms? "I can't tell you when" really and truly does not help. Three or four or five years from now (by which time I hope to be retired), will I still be reading "We are working towards parity..."?

Thanks, and really, keep up the good work, but let's please finally make some moves on MacOS parity with Windows, OK? And can we please get past the "I can't tell you anything about time"? It's well past time now that we should be able to get at least a rough estimate.

Thanks...

Martyn
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Re: No news is good news?

Post by Martyn » Mon Nov 19, 2018 6:52 am

You will see that we now have a feature parity version of our logging software PicoLog 6, which also supports your devices.

We are working towards parity for PicoScope software, it will be a major revision release so not PicoScope 6. I can't give any timescales but suggest you keep looking on the site for any news.
Martyn
Technical Support Manager

rkt-tech
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Re: No news is good news?

Post by rkt-tech » Mon Nov 19, 2018 9:20 am

Good morning, Martyn.

See, this is exactly what I asked you not to reply. It provides no useful information at all that's not the exact same thing you folks were saying a year or two years or three years or more ago. I have every confidence that next year about this time, or two or three years from now, we'll still be reading "it's (still) coming but can't say anything about the timescales".

Really, your loyal customers deserve better, don't you agree?

Martyn
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Re: No news is good news?

Post by Martyn » Mon Nov 19, 2018 11:34 am

I posted because I wanted to point out that the 3000 series are now supported by PicoLog 6, which is feature compatible multi platform software, an indication that the situation is now changing.
Martyn
Technical Support Manager

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