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Python SDK : Device open failed with PICO_INFO_UNAVAILABLE

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Python SDK : Device open failed with PICO_INFO_UNAVAILABLE

Postby amess » Tue Mar 13, 2018 5:27 pm

Hi, I'm trying to run the block_capture.py example in the Python SDK .. but I get this:

Code: Select all
ERRO: Device open failed with PICO_INFO_UNAVAILABLE


With some print statements prior to this my driver : serial is as follows:

Code: Select all
ps4000a: CU640/144


I have a model 4824. Not sure how to debug from here ...
Also, are there any plans to have a Python 3.x version of the SDK? Thanks!
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Re: Python SDK : Device open failed with PICO_INFO_UNAVAILAB

Postby Hitesh » Wed Mar 14, 2018 5:13 pm

Hi amess,

Which operating system are you using?

Have you installed the python files from our GitHub repository?

We are looking to provide Python 3 code but it might be some time before this is available. You can try using a tool to convert the code from Python 2 to 3.

Update: We have resolved an issue in the Python bindings. Please update the files from GitHub and try again.

Regards,
Hitesh

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