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Picoscope 6 Beta 6.12.9.35 won't start without root

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Picoscope 6 Beta 6.12.9.35 won't start without root

Postby wharvey » Fri Feb 23, 2018 6:57 am

I am running Ubuntu 16.04 (Gnome) with all the latest updates.

I installed the latest Picoscope 6 Beta.
Installation appears to finish without any problems.
When I try to run it, from the GUI or the command line, nothing happens, no messages, no nothing.
If I try to run it from the command line as root, it appears to start up normally,

We originally bought two of these scopes, 5244B, because they were supposed to run under Linux. They have always had stability problems running under linux, and have always been behind in features from the Windows versions.
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Re: Picoscope 6 Beta 6.12.9.35 won't start without root

Postby Hitesh » Mon Feb 26, 2018 9:44 am

Hi wharvey,

Has your standard user account been added to the Pico group? This is required to run the PicoScope application.

We are working towards feature parity between the Microsoft Windows, Linux and macOS platforms, although this will not be until the next major release.

Regards,
Hitesh

Technical Support Engineer
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Re: Picoscope 6 Beta 6.12.9.35 won't start without root

Postby scholtnp » Sun May 27, 2018 5:12 pm

I saw the same problem. Asking the shell if I'm member of the pico group with the following command revealed:
Code: Select all
groups
# peter adm dialout cdrom sudo dip plugdev lpadmin sambashare

It showed I wasn't. But simply logging out and logging in again solved the problem. Typing groups now reports:
Code: Select all
groups
# peter adm dialout cdrom sudo dip plugdev lpadmin sambashare pico

Would be handy to have this in the installation instruction of linux (I had to change ownership back from root to myself).
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Re: Picoscope 6 Beta 6.12.9.35 won't start without root

Postby Hitesh » Tue May 29, 2018 1:00 pm

Hi scholtnp,

We are in the process of reviewing the usage of the pico group following feedback so there may well be a change in the future.

Regards,
Hitesh

Technical Support Engineer
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