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Picoscope 2104 will not install

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Picoscope 2104 will not install

Postby Guest » Thu May 31, 2007 12:25 pm

I have just purchased a Picoscope 2104 but it is not recognised by the New Hardware wizard in Windows XP sp2. I have downloaded the lastest software (Picofull R5_16_2), re-run the wizard but this has not solved the problem. I have tried this on two different PCs, with the same result. One of the PCs has just been re-imaged and has no anti-virus software loaded so that is not the cause of the problem. I've run out of ideas. How do I get this thing to work ?
Guest
 

Postby ziko » Fri Jun 01, 2007 5:55 am

Hi and thank you for your post.

Can you send me a screenshot of what you see in device manager? Also could you tell me the exact steps you have taken to try and install the device?

Kind regards

Ziko
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