CAN decoder not decoding when saved with decoded CAN

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bennog
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CAN decoder not decoding when saved with decoded CAN

Post by bennog » Tue Feb 13, 2018 3:31 pm

I saved a capture file with decoded CAN data.
When opening the file it keeps waiting for CAN data until I switch waveform forward and back or adjust the CAN decoder parameters.

psdata file is here http://www.ans-net.nl/picotech/20180209 ... ded.psdata

Benno
CAN-Waiting.png

Gerry
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Re: CAN decoder not decoding when saved with decoded CAN

Post by Gerry » Thu Feb 15, 2018 12:03 pm

Hi bennog,

I've tried your data file in a PicoScope 4424, PicoScopes at the top and bottom of our range of products, and even in a 2204A (which doesn't have enough buffer space for all of the data) but can't reproduce what you are seeing, as it always loads OK.

Could you post a full screen shot showing all of the PicoScope Screen immediately after opening the data file (before doing anything else) so that we can, for example, see the status of the capture (running or stopped), and explain step by step what you are doing to get to the 'Waiting for data' message.

Regards,

Gerry
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bennog
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Re: CAN decoder not decoding when saved with decoded CAN

Post by bennog » Thu Feb 15, 2018 1:24 pm

It only happens in picoscope 6 beta.
Production version shows the decoded data directly after opening the file.

P.S. there is no scope connected to the PC at the moment of opening the file.

Beta version.
PicoScope® 6 - PC Oscilloscope software version: 6.13.1.3117
Copyright © 1995-2017, Pico Technology Ltd.
2018-02-15 14-22-45.png
Benno

Gerry
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Re: CAN decoder not decoding when saved with decoded CAN

Post by Gerry » Mon Feb 19, 2018 6:12 pm

Hi bennog,

What version of the Beta are you running? I can't get it to 'wait for data' in version 6.13.2.3439 (with or without a scope attached).

Have you tried a different computer (in case there is a resource issue)?

Regards,

Gerry
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bennog
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Re: CAN decoder not decoding when saved with decoded CAN

Post by bennog » Mon Feb 19, 2018 6:24 pm

Your beta is newer 8)

PicoScope® 6 - PC Oscilloscope software version: 6.13.1.3117
Copyright © 1995-2017, Pico Technology Ltd.

Info was also in previous post.

O and for me there is no update :D , no problem because it is simple to fix.

Regards,
Benno

Martyn
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Re: CAN decoder not decoding when saved with decoded CAN

Post by Martyn » Tue Feb 20, 2018 6:51 am

The version on the Downloads Page is PicoScope 6.13.2

Did your version not pick up that there was a new release ? if you have the option set.
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bennog
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Re: CAN decoder not decoding when saved with decoded CAN

Post by bennog » Tue Feb 20, 2018 8:59 am

It did not pick up the new beta release.
Option was set to message when there was a update.
Even manual test for update did not work, installed latest beta yesterday manually.

Problem is solved now, thanks for the support.

Benno

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