Vista and 2202

Having problems ? let us know the details here
Post Reply
Derry

Vista and 2202

Post by Derry » Sat Mar 03, 2007 1:18 pm

Hi,

I have just bought a 2202 and am trying to install on a core 2 duo with Vista pro.

It installs but won't run.

Looking in my Vista Device Manager under USB it says it is installed but can't start. The red LED on the 2202 front panel initially lights when connected then when the PicoScope software runs the LED extinguishes.

I read the warning notice about Vista on your support opening web page but found it confusing. I am logged in as administrator. The note about 2202 et al confuses me. It says exceptions are ..... does this mean they will work or won't work at all under Vista?

Any help appreciated.

Derry.

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko » Mon Mar 05, 2007 3:18 pm

Hi and thank you for your post

Currently the 2202 is not supported in Vista, however by the end of this month the new release of our software will be supporting the 2202 on Vista.

If you require any further assistance please do not hesitate to contact us.

Kind regards

Ziko
Ziko

Technical Specialist

Guest

Windows Vista, PicoScope 2202 and PicoScope R5.16.2

Post by Guest » Thu Apr 12, 2007 9:23 am

Hi,

I have same problem: Windows Vista, PicoScope 2202 and PicoScope R5.16.2 software does not work.

Device Manager says that device driver is installed but device cannot start. (Code 10)

On Windows XP the PicoScope 2202 is working correctly.


Any proposal for resolving the problem?

markB
Site Admin
Site Admin
Posts: 83
Joined: Tue Mar 27, 2007 9:43 am
Location: Cambridgeshire,UK

Post by markB » Fri Apr 13, 2007 11:57 am

The problem has been fixed but is not yet available in the current install package (5.16.2).

In the attached Zipped folder there is a new version of PS2000.DLL. Overwrite the existing dll in the PicoScope install directory (usually C:\Program Files\Pico Technology\Pico Full). Unplug your PS2202 and plug it back in again.

Device Manager should report no error and PicoScope / PicoLog should run fine.

Regards

Mark
Attachments
PS2000.zip
(170.74 KiB) Downloaded 410 times
Regards

Mark

ksalone
Newbie
Posts: 1
Joined: Wed Apr 18, 2007 9:48 am
Location: Finland, Jyvaskyla

Thank you very much!

Post by ksalone » Wed Apr 18, 2007 10:10 am

Now it's working correctly.

//Keijo

Post Reply