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Offset Null again

Forum for discussing PicoScope (version 5)

Offset Null again

Postby hauck » Fri Mar 02, 2007 12:01 pm

Dears,

referring to my post from Oct 4, I still do not have a satisfying answer
to my problem with Offset Null: nothing happens when I select the
menu entry. I have a 3206, running Win XP.

So if someone can elaborate on how exactly this is supposed to work
I would be grateful.

It's annoying as the offset is just multiplied in the 10x mode, so I see
about 70mV offset.

cheers Oliver
hauck
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Postby ziko » Mon Mar 05, 2007 1:19 pm

Hi and thank you for your post.

Have you installed the PicoScope software in a language other then English? If so try installing it English and this should resolve your problem for the time being.

Let me know if this helps.

Kind regards

Ziko
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Offset Null void in non-English version of PicoScope

Postby hauck » Wed Apr 11, 2007 9:07 am

Hi Ziko,

at last I came back to my Scope. Ah, yes, it worx in English !

I would never have guessed that if there is a bug it is left out
in the English version. Therefore nobody replied when I asked
how it should work.

Even your colleague didn't give the right tip upon my first posting.

If you cannot fix it soon, I think you should make this bug public.
I couldn't read anything about it yet.

Thanx and have a nice day, Oliver
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Postby ziko » Wed Apr 11, 2007 10:58 am

Hi, it took us a little time to figure out that was the problem.

It will be fixed soon.

Kind regards
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Postby ziko » Wed Apr 11, 2007 1:24 pm

Actually good news, if you download our latest software this will solve the problem.
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