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PicoScope 6 software repeatedly quitting unexpectedly on Mac

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PicoScope 6 software repeatedly quitting unexpectedly on Mac

Postby carolyns » Thu Sep 07, 2017 9:57 pm

The "PicoScope 6 quit unexpectedly" window appears whenever opening of the application is attempted. Here is the first portion of the report description:

''
Process: mono-sgen64 [2372]
Path: /Library/Frameworks/Mono.framework/Versions/Current/bin/mono
Identifier: com.picotech.picoscope6
Version: 6.11.13 (6.11.13.2)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: mono-sgen64 [2372]
User ID: 501

Date/Time: 2017-09-07 14:53:02.046 -0700
OS Version: Mac OS X 10.12.3 (16D30)
Report Version: 12
Anonymous UUID: 097027D0-86E6-B5CD-A9D4-704A37C61F8D

''

I went through all the suggested checks and troubleshooting on the Mono Basics page. Initially had an issue with the HTTPS connection, but I installed all the certificates and fixed that issue, so it must be something else.
carolyns
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Re: PicoScope 6 software repeatedly quitting unexpectedly on

Postby Hitesh » Mon Sep 11, 2017 8:34 am

Hi carolyns,

Please see this post.

Regards,
Hitesh

Technical Support Engineer
Hitesh
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Location: St. Neots, Cambridgeshire


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