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Picoscope 4425 not connecting - unsupported device warning

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Picoscope 4425 not connecting - unsupported device warning

Postby LewisJLR » Sun Apr 23, 2017 9:52 pm

4425 scope appears as an unsupported device when connected. Lastest pick software installed. Scope icon present under the connected devices window with a red exclamation icon over it and the ok button greyed out. Pico 6 installed on a Panasonic FZ-G1 running windows 7
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Re: Picoscope 4425 not connecting - unsupported device warni

Postby Martyn » Mon Apr 24, 2017 6:04 am

Which version of the PicoScope 6 software are you running ? Go to Help->About and paste the text here
Which PicoScope do you have ? A photo of the bottom label please

Scope icon present under the connected devices window with a red exclamation icon over it and the ok button greyed out.
A screen shot would help
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