ADC-16 Problem

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Fon

ADC-16 Problem

Post by Fon » Fri Nov 03, 2006 3:42 pm

Hello,

I have some problem about ADC-16. Last time I could connected with PLW Recorder. But today when I connected againg it show that

ADC16 driver version 2.4
ADC16 Unit not found

I try to uninstall and again new install. But it still show the same
problem.

Regards,
Fon

Michael
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Joined: Thu Jul 07, 2005 12:41 pm
Location: St Neots, Cambridgeshire

Post by Michael » Mon Nov 06, 2006 9:30 am

Hello,

Thank you for your post.

It sounds like PicoLog is looking for the ADC16 on the wrong COM port. Please check your COM ports and try again.

Let me know if your problem persists.

Best regards,
Michael
Michael - Tech Support
Pico Technology
Web Support Forum

Fon

Post by Fon » Thu Nov 09, 2006 11:59 am

Hi, Michael

Thank you for your answer. I already checked this problem.
I think this problem not come from using the wrong COM port.

I also install iPDA with another PC but it's still show the same problem.

I suspect at ADC-16 convertor failure. Is it possible?

How can I check this problem?

Thanks again.

Best regards,
Fon

Michael
Advanced User
Advanced User
Posts: 656
Joined: Thu Jul 07, 2005 12:41 pm
Location: St Neots, Cambridgeshire

Post by Michael » Thu Nov 16, 2006 11:42 am

Hello Fon,

YOu will need to check the unit on another machine.

If it still fails, you will need to return it to us for repair. Email support@picotech.com for further support.

Best regards,
Michael
Michael - Tech Support
Pico Technology
Web Support Forum

Fon

Post by Fon » Wed Nov 22, 2006 1:27 am

Hello Michael ,

Thank you so much for your recommend. Now I made contact with company to send the ACD-16 converter for repairing.


Best regards,
Fon

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