PicoScope save as PDF crash

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DBlueman
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PicoScope save as PDF crash

Post by DBlueman » Thu Sep 01, 2016 9:07 am

Dear Picotech,

With Picoscope 6.11.13.3 on stock Ubuntu 16.04, when saving a waveform as PDF, Picoscope crashes.

Please fix this issue, or remove the PDF save option until it is fixed.

Daniel

Hitesh
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Location: St. Neots, Cambridgeshire

Re: PicoScope save as PDF crash

Post by Hitesh » Fri Sep 02, 2016 2:24 pm

Hi Daniel,

Is there a crash report generated when the crash occurs?

If not, please locate the trace.xml file corresponding to the session - this can be located in the following directory:

Code: Select all

~/.local/share/Pico\ Technology/260a68f1-30f-0a5e01d65514
If the last session did not have a crash, please reproduce it then locate the file.

Regards,
Hitesh

Technical Support Engineer

DBlueman
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Joined: Thu Sep 01, 2016 8:56 am

Re: PicoScope save as PDF crash

Post by DBlueman » Mon Sep 05, 2016 12:12 pm

Hi Hitesh,

Many thanks for responding!

Yes, trace.xml shows the backtrace; PdfSharp.Pdf.PdfPage.Initialize causes a NULL pointer dereference.

The steps to reproduce are:
1. install Ubuntu 16.04 x86-64 (and update)
2. install current Picoscope
3. open Picoscope
4. load factory defaults
5. File->Save As->filename.pdf

Thanks,
Daniel
Attachments
trace.xml
(19.3 KiB) Downloaded 176 times

Hitesh
Site Admin
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Posts: 2812
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Location: St. Neots, Cambridgeshire

Re: PicoScope save as PDF crash

Post by Hitesh » Mon Sep 05, 2016 2:48 pm

Hi Daniel,

Thank you for the trace file.

I've not been able to reproduce the issue using Ubuntu 16.04 LTS with a 4.4 kernel, but I've submitted a bug report for our Development Team.

Regards,
Hitesh

Technical Support Engineer

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