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Picoscope 3206 feezes up when usb cable is moved

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Picoscope 3206 feezes up when usb cable is moved

Postby derek_gerlach » Sat Jun 24, 2006 9:43 pm

My Picoscope 3206 connected to Dell Inspiron laptop 4100 via a USB port freezes up periodically. I cannot kill the PicoScope program with the task manager, and the computer needs to be rebooted. It seems to happen when I move the USB cable. Very annoying. Anyone else out there having this problem? Any suggestions?

I am using the Pico latest software --downloaded today (R5.13). I am using Win XP.
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Re Picoscope 3206 feezes up when usb cable is moved

Postby derek_gerlach » Sat Jun 24, 2006 9:57 pm

It seems as though this problem goes away when I use the external power plug for the 3206, rather then let it get power fron the USB port.
Best Regards,
Derek
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Postby Michael » Mon Jun 26, 2006 8:55 am

Hello Derek,

The problem sounds like a bad connection on the USB cable. Have you tried a different USB cable?

Best regards,
michael
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