Picoscope 3206 feezes up when usb cable is moved

Post any questions you may have about our current range of oscilloscopes
Post Reply
derek_gerlach
User
User
Posts: 7
Joined: Tue Oct 26, 2004 10:47 pm
Location: San Fracisco, CA

Picoscope 3206 feezes up when usb cable is moved

Post by derek_gerlach » Sat Jun 24, 2006 9:43 pm

My Picoscope 3206 connected to Dell Inspiron laptop 4100 via a USB port freezes up periodically. I cannot kill the PicoScope program with the task manager, and the computer needs to be rebooted. It seems to happen when I move the USB cable. Very annoying. Anyone else out there having this problem? Any suggestions?

I am using the Pico latest software --downloaded today (R5.13). I am using Win XP.
Top
derek_gerlach
User
User
Posts: 7
Joined: Tue Oct 26, 2004 10:47 pm
Location: San Fracisco, CA

Re Picoscope 3206 feezes up when usb cable is moved

Post by derek_gerlach » Sat Jun 24, 2006 9:57 pm

It seems as though this problem goes away when I use the external power plug for the 3206, rather then let it get power fron the USB port.
Best Regards,
Derek
Top
Michael
Advanced User
Advanced User
Posts: 656
Joined: Thu Jul 07, 2005 12:41 pm
Location: St Neots, Cambridgeshire

Post by Michael » Mon Jun 26, 2006 8:55 am

Hello Derek,

The problem sounds like a bad connection on the USB cable. Have you tried a different USB cable?

Best regards,
michael
Michael - Tech Support
Pico Technology
Web Support Forum
Top
Post Reply

Return to “USB PC Oscilloscopes”