lost data

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rpm
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lost data

Post by rpm » Fri May 26, 2006 9:44 am

We have a enviromon EL005 logger and system working ok for last 2 years which recently has been losing chunks of data. The number of readings downloaded each day looks correct but as you can see the spreadsheet is poorly populated any ideas
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data.xls
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Sarah

Post by Sarah » Wed May 31, 2006 10:22 am

Hi

Thank you for your post.

This is something that we are looking into. If you have an older version of the software I recommend using this in the meantime as it appears to only be present in software from the last couple of years.

Best Regards

rpm
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lost data

Post by rpm » Wed Jun 07, 2006 8:54 am

Can you send a working old version to me? thks

Michael
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Post by Michael » Wed Jun 07, 2006 9:14 am

Hello,

Please send an email to support@picotech.com

We will need your full address to send you a disk.

Best regards,
Michael
Michael - Tech Support
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