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PT-104 detected in the control pannel but not in picolog

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PT-104 detected in the control pannel but not in picolog

Postby bdavid » Mon Jun 13, 2016 7:01 am

Hello,
I'm trying to connect a usb pt104 to a windows computer (win 7 x64).
The device is well detected in the control pannel and seems ok.
but in the picolog recorder, when i select the PT104 usb type, the devices list remains empty.
I'm desperatly stuck ... :(
Thank's for your help
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Re: PT-104 detected in the control pannel but not in picolog

Postby Hitesh » Wed Jun 15, 2016 2:57 pm

Hi bdavid,

When you installed the PicoLog software, which device did you select in the install wizard - was it PT-104 or PT-104 (USB), or did you tick the option to install for all devices?

If you selected 'PT-104' then that is the obsolete serial port PT-104 so you will need to re-install the software and select the correct device in the install wizard.

Regards,
Hitesh

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Pico Technology
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