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USB speed issues with Picoscope 3206

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USB speed issues with Picoscope 3206

Postby aldo » Fri Mar 17, 2006 1:58 pm

I have been using Picoscope 3206 for a while. It works fine, but any time I connect the Picoscope to the PC, it appears the following pop-up message "the device may perform faster if connected to a USB 2.0 port". I tried with several PCs but the warning mssage still appears (the PC includes a USB 2.0 controller!). As a matter of fact, when I try to connect some other USB 2.0 device to the same USB port, the mssage does not appear and the device works properly.

I wonder if my Picoscope is working at the USB 1.1 speed or the USB 2.0 speed!

Thank you very much in advance
Aldo
aldo
 

usb

Postby Autonerdz » Fri Mar 17, 2006 5:10 pm

Aldo,

Just ignore the message. It will run at the 2.0 speed.
Tom Roberts
(The Picotologist)
http://www.autonerdz.com
skype: autonerdz
THE PicoScope Automotive Authority
In North America
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USB speed issues with Picoscope 3206

Postby Andrew Simper » Sat Mar 18, 2006 7:45 pm

Any chance of a fix to the driver so the warning message doesn't pop up? Even though it doesn't matter if you do plug it into a usb2 port, it will matter if you accidentally plug it into a usb1 port. At the very least add something to the scope / logger application that confirms it's a usb2 port (eg in about box or something)

Cheers

Andrew
Andrew Simper
 

Postby Sarah » Fri Mar 24, 2006 12:11 pm

Hi Andrew

The Help | About box in Picoscope will tell you whether the scope is running at USB 1 or 2 speed.

Best Regards
Sarah
 

Postby Guest » Wed Apr 19, 2006 9:20 am

I found this after experiencing the same problem:

http://support.microsoft.com/default.as ... %5D;835967

Very frustrating and another few hours wasted.

Jonathan
Guest
 


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