I have been using TC-08 USB infact two units. one unit has started giving the error "USB Device Not Recognized - the device has mulfuntioned". Despite re-installing the software several times, re-starting XP and even trying to update the driver, the error still exists. Why is Xp not recognizing the device. I have check the connection ; it is ok. The unit has been working without a problem using XP.
It sounds like the unit has developed a fault. Please return the unit to place it was purchased. If this was direct from Pico, please email firstname.lastname@example.org otherwise, please return it to your distributor for repair.
Michael - Tech Support
Web Support Forum
Thanks. Found out that the problem. This error was caused by the USB extender. we are using LINDY USB Extender. The connection wiring in between is ok but the LINDY USB extender has some circuit inside which may have failed. The TC-08 is working fine when disconnected from the USB extender and connected directly to the PC.
Which type of USB extender can you recomended to run about 30 meters without lossing the signal and reliable?
I have been experiencing about the same problem with a TC08. We have in fact two TC08's which one we recently bought. This newest one is not being recognized, where the "old" one is being recognized. Can we solve this problem ourselves our do we need to return this TC08?