Error Code 9

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leperstone
Newbie
Posts: 0
Joined: Mon Dec 21, 2015 10:49 am

Error Code 9

Post by leperstone » Mon Dec 21, 2015 11:03 am

When I try to run picolog with Tc-08 USB logger.
Unit not opened - error code 9 is displayed
Running on win7

Bilal
Active User
Active User
Posts: 27
Joined: Mon Oct 05, 2015 12:19 pm

Re: Error Code 9

Post by Bilal » Mon Dec 21, 2015 2:52 pm

Hello,

Unfortunately Error code 9 usually indicates the device is faulty. You may want to confirm this by trying it on another computer. If the unit still does not work please email us at support@picotech.com to arrange for the unit to be sent in to us.
Bilal Patel
Technical Support Engineer
Pico Technology

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