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Picolog software doesn't recognize Picolog device

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Picolog software doesn't recognize Picolog device

Postby efrat » Thu Dec 10, 2015 1:04 pm

Hi
We have Picolog v5.24.8.
When we restart the software it doesn't recognize the Picolog device (via USB).
Thanks for your advice
efrat
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Re: Picolog software doesn't recognize Picolog device

Postby Hitesh » Fri Dec 11, 2015 9:20 am

Hi efrat,

Which operating system are you using?

I see from your e-mail support ticket that you are using a TC-08 - is it in a blue case or black and silver case?

Are you using a blue USB cable with the device and is it a desktop or laptop PC?

Regards,
Hitesh

Technical Specialist
Pico Technology
Hitesh
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