Unrecognized device

Discussion forum for the new Picoscope Mac software
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Joined: Sun Nov 29, 2015 3:34 pm

Unrecognized device

Post by Jeremie » Sun Nov 29, 2015 3:59 pm

Hi everyone,

I have an old Picoscope 2204 series that I try to use with a MacBook Pro of 2011 with OS X El Captian.
I saw some problems with the Beta of Picoscope Software for OS X and many things done to resolve those problems.
I installed the last version of Picoscope Software and drivers of november 2015.
But I still have an unrecognized Picoscope. The device is simply not seen by my laptop. In the System Device infos, I only see that there is an USB device with a Product Id etc... But not that it is a Picoscope or something else.

I would gladly help to make the Software more robust and debug it, how can I debug it?

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Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: Unrecognized device

Post by Hitesh » Tue Dec 01, 2015 2:38 pm

Hi Jeremie,

Please see the response to your post in this thread.


Software Dev. Engineer

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