USB PicoScope 3205A not being recognised

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John White
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Joined: Thu Nov 12, 2015 2:50 am

USB PicoScope 3205A not being recognised

Post by John White » Thu Nov 12, 2015 3:12 am

Hi all.

I have used my 3205A regularly for a long time. Today my computer presents the "Numerating Devices" splash screen for a few minutes, then announces "No suitable device found." I've swapped ports, cables, tried earlier versions of PicoScope and an old backup image of my operating system from 6 months ago. I run Windows XP Pro with Service Pack 3 under Parallels (Macbook Pro). The Device Manager shows "PicoScope 3000 series PC Oscilloscope" is connected with no errors. I only have one virtual machine running at a time.

Help?

Regards,
John White.

Hitesh
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Location: St. Neots, Cambridgeshire

Re: USB PicoScope 3205A not being recognised

Post by Hitesh » Mon Nov 16, 2015 3:17 pm

Hello John.

Is there a red LED lit on the PicoScope when it is plugged in?

It might be helpful to see the trace.xml file corresponding to the last PicoScope 6 session where the device was not detected - please refer to section 3 of the PicoScope 6 Self-Help Guide.

Have you tried the PicoScope 6 for Mac OS X software?

Regards,
Hitesh

Technical Support Engineer

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