We are aware that some Customers have experienced an issue with the Windows installer rolling back as well as issues with running the PicoScope 6 for Mac OS X version on El Capitan.
Both have been addressed by our Development Team and a new release of the PicoScope 6 Beta software (due imminently) should resolve these issues.
In the meantime, the following is a work around for Mac OS X:
- Open terminal
- Issue the command: which mono
- Select and copy the result. In case it doesn’t return anything, then there is a problem with the mono installation itself.
- Open Finder and navigate to /Applications/ (or wherever the Picoscope6 installation is located).
- Cmd+click (or right click) and select to Show Package Contents.
- Navigate further to Picoscope6.app/Contents/MacOS
- Open the 'picoscope' file in the text editor. From the command line paste in-
- Code: Select all
sudo /Applications/TextEdit.app/Contents/MacOS/TextEdit /Applications/Picoscope6.app/Contents/MacOS/picoscope
- Find the line beginning with MONOCMD and comment it out – insert # character in front (usually right alt+3)
- In the next line put MONOCMD=”paste-from-step-3”
- Save the 'picoscope' file
- Start the software.
I see that you have sent in a couple of e-mail support requests so I will respond from there and will post an update once the new versions are available.Update:
A new version of PicoScope 6.11 Beta
is now available for download.