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Scope not detected!

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Scope not detected!

Postby BHolmes » Fri Sep 30, 2005 12:45 pm

I'm running (or trying to run) the 3204 unit and having some problems with getting windows (2000)to recognise it.

Sometimes when I plug it in recognises the device as PicoScope 3000 under device manager. Then other times when I attempt to plug the unit in it is not recognised as the scope (showing as just a USB Device with exclamation device.)

More often than not the unit is NOT detected. I have also tried this on XP and still have problems!

Thanks
BHolmes
 

Postby Michael » Fri Sep 30, 2005 2:35 pm

Hello,

Thank you for your post.

We have had other users comment that they have had problems with their USB cables. Try using a different USB cable and/or use the supplied PSU.

If this continues, pleas contact us direct at: support@picotech.com

Best regards,
Michael
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Postby BHolmes » Wed Oct 05, 2005 9:07 am

Hello, to disable the power sharing on 2000 how do I do this?

Thanks.
BHolmes
 

Postby Michael » Mon Oct 10, 2005 10:24 am

Hello,

You must go to the USB root hub in the Windows Device Manager and go to the Power Management tab.

Best regards,
Michael
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