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3204 hangs on 1 sec/ div setting

Forum for discussing PicoScope (version 5)

3204 hangs on 1 sec/ div setting

Postby pjascol » Thu Aug 11, 2005 2:07 pm

Hello

I have a 3204 pico scope.
Does anyone have a problem whereby , if they set the timebase to 1 sec / div, the software hangs and a Send error / Dont Send Error for microsoft appears?

This happens every time. My PC is a 3.2Ghz with 256MB of RAM so I would have thought it had the power to perform the task

Any suggestions would be welcome

Cheers
Peter
pjascol
 

Postby Sarah » Thu Aug 11, 2005 2:22 pm

Hi

Thank you for your post.

Which release fo the software is this? I recommend trying the latest - R5.13.0 as this may fix this issue. You can download this from:

http://www.picotech.com/software

Let me know if you continue to see problems.

Best Regards
Sarah
 

Postby pjascol » Thu Aug 11, 2005 2:58 pm

Hi Sarah

I am using version 5.12.8.

I have looked at the website and it indicates that I am using the latest version.

http://www.picotech.com/software.html

Please let me know what you think

Cheers
Peter
pjascol
 

Postby Sarah » Mon Aug 15, 2005 2:21 pm

Hi

Thank you for your post.

Yes, the latest web version at the moment is 5.12.8 although a 5.13 version should appear in the next week or so. If you would like to email us at tech@picotech.com requesting it then I will send you a version 5.13 Picoscope.

Best Regards
Sarah
 

Postby pjascol » Tue Aug 16, 2005 12:12 pm

Hi Sarah

Thanks, I have e mailed the link that you specified

Cheers
Peter
pjascol
 


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