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Picoscope 2202 hangs on single trigger

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Picoscope 2202 hangs on single trigger

Postby rwalborn » Fri Jul 01, 2005 4:44 pm

I just received my new Picoscope 2202. It appears to work normally except whenever I tried to use triggering . In a single mode trigger, the program freezes as soon as the trigger condition hits. For example , I have a 6 volt. I wanted to capture the waveform when I connect the battery to the scope probe, like you can easily do on a digital stroage scope . I am using USB 2.0 and windows XP SP2 . I have tried it on two different computers and they both do it. I also downloaded the latest software and it doesthe same thing.
rwalborn
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Postby Sarah » Tue Jul 05, 2005 8:26 am

Hi

Thank you for your post.

This sounds like a software bug. We will investigate this and see if we can replicate it. If you we can then we will set about trying to fix the bug.

Best Regards
Sarah
 

I have this as well

Postby Guest » Tue Jul 05, 2005 2:14 pm

I am using an ADC11 (parallel port) with the latest picoscope. I am using channels 1, 2 and 3, with triggering on channel 1. On 'auto' and 'repeat' all is well. On 'single' I get traces for ch 2 and 3, but then it hangs.
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Postby Sarah » Wed Jul 06, 2005 9:59 am

Hi

Thank you for your post.

We shall also look into this to see if the problem is product specific.

Best Regards
Sarah
 

Postby Claudio » Fri Jul 22, 2005 7:43 pm

I am having the same problem with the ADC212/3: setting single trigger hangs the program. I use Win xp sp2, with parallel port.

Regards

Claudio
Claudio
 

picoscope hangs on single trigger

Postby rwalborn » Fri Jul 22, 2005 8:32 pm

Pico tech support contacted me and said this is a software problem. They are workign on a fix.
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Same problem

Postby Guest » Sat Jul 23, 2005 9:07 am

I am getting this with an ADC212/50 with a usb adaptor.
Guest
 

Postby Sarah » Mon Jul 25, 2005 10:39 am

Hi

Thank you for your posts.

We are aware of a bug in our software regarding the single trigger and are working to fix that at present. Our next release will hopefully contain a fix for it.

Best Regards
Sarah
 

Previous (bug-free?) version of PicoScope

Postby Anna Burch » Tue Jul 26, 2005 8:28 am

I have been having similar problems to those already discussed in this forum (release 5.12.8 running on XP laptop) - computer locks up in single trigger mode. Is it possible to download a previous release of Picoscope while you are working on the fix? I can only find the latest release on your website. (The version I upgraded from was ancient and won't work with XP.)
Anna Burch
 

Postby Sarah » Tue Jul 26, 2005 9:13 am

Hi

Thank you for your post.

You can download previous versions from http://www.picotech.com/software-archive.html

There should be a newer version uploaded soon - 5.13.0 which contains a fix for the ADC2xx units, however I believe the 2202 remains an issue and we are working on it.

Best Regards
Sarah
 

picoscope 2202 hangs on single trigger

Postby rwalborn » Thu Aug 18, 2005 8:32 pm

I just tried software release R13.1 and it solved my problem :)
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Postby Sarah » Mon Aug 22, 2005 9:00 am

Hi

That's great! Pleased to hear it is working!

Best Regards
Sarah
 


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