Test and Measurement Forum

PicoScope 6 with Automotive Oscilloscope 4423

Forum for discussing PicoScope version 6 (non-automotive version)

PicoScope 6 with Automotive Oscilloscope 4423

Postby nixautocenter » Fri Apr 17, 2015 5:58 pm

We have a PicoScope 4423-19 and are trying to use it with the Windows Software PicoScope 6. When going to connect to the device we get a red exclamation mark :!: that says,

The selected device is not supported by this version of PicoScope 6.


We are using software version 6.10.16.2 on Windows 7 operating system.

I have read the forums and it appears that it should work by reading https://www.picotech.com/support/topic14139.html?hilit=4423#p41311
nixautocenter
Newbie
 
Posts: 0
Joined: Fri Apr 17, 2015 3:35 pm

Re: PicoScope 6 with Automotive Oscilloscope 4423

Postby Martyn » Mon Apr 20, 2015 10:14 am

The 4423-19 is not a standard 4423 scope and as such is not able to work with the standard software. It should have been supplied with the correct software.

Please contact support@picotech.com for further assistance
Martyn
Technical Specialist
Martyn
Site Admin
Site Admin
 
Posts: 2355
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: PicoScope 6 with Automotive Oscilloscope 4423

Postby absmatic » Sat Oct 24, 2015 8:05 am

Would you consider trading your scope for a 3424 scope. I'm trying to get my scope to work with the automotive
software but I'ts not happening..
absmatic
Newbie
 
Posts: 0
Joined: Sat Oct 24, 2015 7:53 am

Re: PicoScope 6 with Automotive Oscilloscope 4423

Postby AndrewA » Wed Oct 28, 2015 11:25 am

The 3424 model is not automotive scope and hence will not work with Picoscope automotive versions of the software.
You can use the main test and measurement version - picoscope 6 with this scope - https://www.picotech.com/downloads/_lightbox/PicoScope6
PS - Standard Automotive models (3223, 3423, 4223, 4423 4225, 4425)will work with both versions of the software including Picodiagnostics.
Also as Martyn said the 4423-19 and scope models with the extra -XX digits are OEM models and will only work the OEM version of the software supplied with the scope.
Regards Andrew
Technical Specialist
AndrewA
Zen Master
Zen Master
 
Posts: 178
Joined: Tue Oct 21, 2014 3:07 pm


Return to PicoScope 6 for Windows

Who is online

Users browsing this forum: No registered users and 0 guests