Picoscope mac crash

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anbio
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Joined: Mon Apr 13, 2015 10:27 am

Picoscope mac crash

Post by anbio » Mon Apr 13, 2015 10:41 am

I installed picoscope 6.10.1.37 for mac os after installing mono framework 3.12.1. When I start Picoscope it does not find my plugged picoscope 2206A.
If I choose to use the demo, the simulated sine wave shows up but before I can do anything (less than 1 sec) Picoscope crashes.
My OS is Yosemite 10.10.2.
I've installed picoscope6 also on windows and used the device without any problem but I really need to use it on this Mac.

Can you help me to solve this problem?
Thanks

Martyn
Site Admin
Site Admin
Posts: 3333
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Picoscope mac crash

Post by Martyn » Tue Apr 21, 2015 8:35 am

Can you locate the trace.xml file and post it here or e-mail it to support@picotech.com:

Open a terminal window and change to the .local/share/Pico Technology folder

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cd .local/share/Pico\ Technology
then type:

Code: Select all

cd 260a68f1-c314-451b-830f-0a5e01d65514
Next all you need to do is copy the trace.xml file to your Documents folder:

Code: Select all

cp trace.xml ~/Documents/
and press Enter - this will copy the file to your Documents folder which you can find using Finder.
Martyn
Technical Support Manager

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