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5444B - Error: Unit not supported

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5444B - Error: Unit not supported

Postby KJagielski » Tue Mar 10, 2015 4:22 pm

Hello,

i try to run a new PicoScope 5444B on Windows 7 64bit with MATLAB 2014b 64bit.
All 64bit dll and *.m are on MATLAB path.
When connecting the Scope with
Code: Select all
run('MATLAB\ps5000a\PS5000aConfig.m');
pico = icdevice('picotech_ps5000a_generic','TEST/001');
connect(pico);

I get the following output:
Copyright (C) Pico Technology Ltd. 2013 - 2014

PicoScope 5000 Series MATLAB Instrument Driver

Warning: The data type 'FcnPtr' used by function ps5000aRunBlock does not exist.
Warning: The data type 'FcnPtr' used by function ps5000aGetStreamingLatestValues does not exist.
Number of units found: 1

Serial number(s): CT607/118
>> connect(pico);
Opening PicoScope 5000 Series device...

Instrument Device Object Using Driver : picotech_ps5000a_generic.mdd

Instrument Information
Type: Oscilloscope
Manufacturer: Pico Technology Ltd.
Model: PicoScope 5000 Series

Driver Information
DriverType: MATLAB generic
DriverName: picotech_ps5000a_generic.mdd
DriverVersion: 1.1.20

Communication State
Status: open

Setting Device Parameters...

Error using icdevice/connect (line 112)
An error occurred while executing the driver connect code.
Unit not supported
If this error is not an instrument error, use MIDEDIT to inspect the driver.



I have tried MATLAB 32bit to exclude a problem with the 64bit driver with the same error.

Can you help me on this problem?

Regards
KJagielski
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Re: 5444B - Error: Unit not supported

Postby Hitesh » Tue Mar 10, 2015 4:55 pm

Hi,

The error is likely to have occurred due to an incorrect serial number being specified in the following line:

Code: Select all
pico = icdevice('picotech_ps5000a_generic','TEST/001');

Try:

Code: Select all
pico = icdevice('picotech_ps5000a_generic','');


or
Code: Select all
pico = icdevice('picotech_ps5000a_generic','CT607/118');


I hope this helps.

Regards,
Hitesh

Technical Specialist
Pico Technology
Hitesh
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Re: 5444B - Error: Unit not supported

Postby KJagielski » Thu Mar 12, 2015 7:39 am

Hi,

thanks a lot, that solved my issue.

Regards
KJagielski
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Posts: 0
Joined: Tue Mar 10, 2015 4:05 pm


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