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Poblem with picoscope

Forum for discussing PicoScope (version 5)

Poblem with picoscope

Postby wsz » Fri Apr 22, 2005 8:08 pm

I have a problem with an ADC3206 oscilloscope. I'm running windows xp service pack 1 on a compaq nx9010 notebook.

The driver is installed properly and device manager doesn't report a problem, but when I start Picoscope, 80% of the time it fails to start, saying that it couldn't open the device. Sometimes it looks like picoscope is reinstalling the driver when it starts, because I hear the sound windows playes whan it detects new hardware.

Aditionally, Windows recognizes the device as a USB 2.0 device, but it says it is connected to a 1.1 port, even though I know I connected it to a 2.0 port.

Can you help me?

wsz
wsz
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Joined: Fri Apr 22, 2005 7:36 pm

Postby Sarah » Mon Apr 25, 2005 9:09 am

Hi

Thank you for your post, I am sorry to hear that you have been seeing problems.

Firstly, whilst the PS3206 reports as a USB1.1 device to begin with it will then enumerate and use USB 2 when the software opens - this is all to do with the way that the unit communicates with the computer when first plugged in.

If the unit will not always open this may be a power issue- try using the power adaptor that came with the unit and see if this helps. Let me know how you get on.

Best Regards
Sarah
 


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