Test and Measurement Forum

PicoScope 6403 - time base inaccuracy

Post any questions you may have about our current range of oscilloscopes

PicoScope 6403 - time base inaccuracy

Postby tsimic » Fri Oct 17, 2014 9:39 am

PicoScope 6403 time base seems to be off by 1%.
The measured period for a stable 1 kHz square wave signal is 990 us, and for a 100 kHz signal the measured period is 9,9 us.
The accuracy of the source is verified by other scopes from various manufacturers.

Any suggestions on what to do with this scope?
tsimic
Newbie
 
Posts: 0
Joined: Thu Oct 16, 2014 10:59 am

Re: PicoScope 6403 - time base inaccuracy

Postby Hitesh » Fri Oct 17, 2014 11:45 am

Hi tsimic,

This is being dealt with via your e-mail support ticket.

Regards,
Hitesh

Technical Specialist
Pico Technology
Hitesh
Site Admin
Site Admin
 
Posts: 2063
Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: PicoScope 6403 - time base inaccuracy

Postby tsimic » Fri Oct 17, 2014 12:21 pm

I am using v6.9.18.1, but even with much older versions it was the same.

I did send an inquiry to support@picotech.com few months ago, but haven't got any reply.
tsimic
Newbie
 
Posts: 0
Joined: Thu Oct 16, 2014 10:59 am

Re: PicoScope 6403 - time base inaccuracy

Postby Hitesh » Fri Oct 17, 2014 2:15 pm

Hi tsimic,

It's possible the e-mail may have reached your junk folder.

I will send another e-mail - please check your inbox and junk folder and if it is still not received please post back here.

Thanks,
Hitesh

Technical Specialist
Pico Technology
Hitesh
Site Admin
Site Admin
 
Posts: 2063
Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: PicoScope 6403 - time base inaccuracy

Postby tsimic » Fri Oct 17, 2014 4:18 pm

Hi Hitesh,
the e-mail did end up in the junk folder. Sorry for missing that. I will switch further to e-mail for further discussion.
tsimic
Newbie
 
Posts: 0
Joined: Thu Oct 16, 2014 10:59 am


Return to USB PC Oscilloscopes

Who is online

Users browsing this forum: No registered users and 0 guests