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setup issue

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setup issue

Postby Tedhook » Fri Jul 25, 2014 2:22 pm

Hello,

Firstly, i am French and not fluent in English so sorry for my mistakes :? . I bought a picoscope from your company, it's the 5244B and i tried to instal the software with the CD provided with the device. But, problem when the installation begin i get an error and the instal stop... I tried to instal on different windows (Vista and seven) but it's the same. Here, the error message :
Image. Can you help me please, thanking you in advance.

Best regards,

Tedhook
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Re: setup issue

Postby Hitesh » Mon Jul 28, 2014 2:15 pm

Hi Tedhook,

Your description in English is fine :D

This may occur if your MS Windows installation is not fully up to date.

Please download and install PicoScope 6 from our software download pages:

http://www.picotech.com/software.html

In step 1, select the PicoScope 5244 and in step 2, please select the option for the PicoScope 6 software.

Hope this helps.
Hitesh

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Pico Technology
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Re: setup issue

Postby Tedhook » Mon Jul 28, 2014 2:47 pm

Thanks :)
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