Does the unit list correctly in the device manager?
-- It knows it as: PicoScope 3000 series PC Oscilloscope
Is it installed correctly?
-- Hard for me to say. All I know is that the install software runs to end
with no error messages, tells me that installation is complete and asks me to restart the computer. Then when I have restarted Windows seems to detect new hardware, and opens up a window where it shows a graphic of files flowing from one folder to another and this also seems to end gracefully. At this point my virtual PC starts to recognize an previously unknown USB device attached to it as the PicosScope 3000.
In the Picoscope software, check under File | Setup | Converter to ensure that the software is trying to open the correct unit.
-- It says: PicoScope 32xx. Also, the red led goes off at some point of the process. Before that it gave the message: Picoscope could not open the following product (PicoScope 32xx)
If you can provide me with answers to the above questions, then I will consult our engineers as to using our units on Virtual PC what could be the cause of the problem you are seeing.
-- I would appreciate if you can check this yourselves !