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pico log freezing

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pico log freezing

Postby esyron » Wed Feb 19, 2014 10:50 am

Hi,
I am running a USB1216 to collect signals from various tranducers, but on the computer which is recording the data the Picolog software seams to freeze randomly.

The computer is a Dell Inspiron running windows 7.

I have not had this issues with any other PC.

I have also uninstalled picolog and reinstalled it again, but it seams to be an issue with this PC.

Thanks for any help.

Eoin
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Re: pico log freezing

Postby Martyn » Wed Feb 19, 2014 11:42 am

It sounds as if the power to the device from the USB port is borderline and the driver is losing connection. You could try using

File->Preferences->AutoReconnect

to restablish the connection.

If you don't have this option try upgrading to R5.23.0 which can be downloaded from http://www.picotech.com/software.html
Martyn
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Re: pico log freezing

Postby esyron » Tue Feb 25, 2014 8:56 pm

HI thanks for that, but it hasn't helped, when it freezes and i try to close pico recorder down, I get a window that picorecorder has stopped unexpectedly.
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Re: pico log freezing

Postby Martyn » Fri Feb 28, 2014 9:07 am

This sounds like a loss of connection between the 1216 and the driver, which could be caused by power.

Are there any other devices using the USB ?
Are you using a blue Pico USB cable ?
What collection settings are you using ? Please post a settings file if you can.
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