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New 4227 not working - Red Warning Symbol

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New 4227 not working - Red Warning Symbol

Postby Picoletto » Mon Dec 23, 2013 12:52 am

I have a brand new PicoScope 4227 and I can not visualize any waveform on A or B channels.

The Red Warning Symbol is always present at the upper left corner, no matter which voltage range is selected, even if the probes are not connected to the scope.

I attach a screenshot

Image

Any advice of what else can I try?

Thank you
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Re: New 4227 not working - Red Warning Symbol

Postby Martyn » Mon Dec 23, 2013 7:19 am

This looks like a hardware fault, so please contact support@picotech.com for advice.
Martyn
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