drivers and picopp.inf is missing on W8.1

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twingolo
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Joined: Fri Nov 29, 2013 10:00 am

drivers and picopp.inf is missing on W8.1

Post by twingolo » Fri Nov 29, 2013 10:20 am

Hello,

I install PicoScope 6 on my new PC (w8.1 pro), restart, and then plug my 3206.

PicoScope run well, but W8.1 doesnt find the drivers for 3206, i search manuelly, no way.

I download the sdk and redirect the driver installation in the sdk directory, not better...

Someone has a solution?

PS : The 3206 has a yellow panel in the device manager with the following message (in french): Echec de demande de descripteur de periphérique. (google translation : Peripheral Descriptor request failed)

Thanks Fred

Hitesh
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Location: St. Neots, Cambridgeshire

Re: drivers and picopp.inf is missing on W8.1

Post by Hitesh » Fri Nov 29, 2013 2:36 pm

Hi Fred,

Which version of PicoScope 6 have you installed?

Try right-clicking the entry for the 3206 in Device Manager, then select the option to uninstall the device.

Then unplug and replug the device into a different USB port if possible.

Regards,
Hitesh

Technical Support Engineer

twingolo
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Joined: Fri Nov 29, 2013 10:00 am

Re: drivers and picopp.inf is missing on W8.1

Post by twingolo » Wed Feb 05, 2014 6:24 pm

Always the same problem when i want to load manuelly the drivers "picopp.inf" or "picowinusb.inf", he reply : "THE DIRECTORY YOU SPECIFIED DOESNT CONTAIN COMPATIBLE DRIVER FOR YOUR DEVICE; IF THE DIRECTORY CONTAIN A DRIVER, CHECK THAT IT IS OK FOR WINDOWS FOR x64 PROCESSOR".

it began to make me mad...

FRED

Hitesh
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Posts: 2805
Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: drivers and picopp.inf is missing on W8.1

Post by Hitesh » Wed Feb 12, 2014 5:11 pm

Hi Fred,

Is this the older PicoScope 3206 i.e. does not have an 'A' or 'B' suffix?

Does PicoScope run in demonstration mode?

Could you please e-mail support@picotech.com with details of which version of PicoScope you are using and we will look to assist you further?

Regards,
Hitesh

Technical Support Engineer

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