Test and Measurement Forum

Emw32.exe on com15 and up encounters a problem and closes.

Emw32.exe on com15 and up encounters a problem and closes.

Postby Ivyck » Wed Jul 10, 2013 2:58 am

Hi,

The Enviromon software opens successfully but when I configure the data logger into the PC and I try to find the right serial port from the drop down list, an error message pops up when I reach com15 and up saying, "emw32.exe has encountered a problem and needs to close.

Please help asap. Thank you

Regards,
Ivyck
Ivyck
Newbie
 
Posts: 0
Joined: Wed Jul 10, 2013 2:38 am

Re: Emw32.exe on com15 and up encounters a problem and close

Postby Martyn » Wed Jul 10, 2013 5:55 am

Can you use device manager and try changing the COM port number allocated by windows so that it is below COM 9.
Martyn
Technical Specialist
Martyn
Site Admin
Site Admin
 
Posts: 2350
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Emw32.exe on com15 and up encounters a problem and close

Postby Ivyck » Wed Jul 10, 2013 6:01 am

Hi Martyn,

How do I do that?

Thank you
Ivyck
Newbie
 
Posts: 0
Joined: Wed Jul 10, 2013 2:38 am

Re: Emw32.exe on com15 and up encounters a problem and close

Postby Martyn » Wed Jul 10, 2013 6:11 am

I take it you have a USB to serial port converter.

Open up windows device manager ControlPanel->System->DeviceManager and open up the section Ports (COM & LPT). Find the COM port you are using and rightclick it, select Properties->PortSettings->Advanced and then change the COM port number.
Martyn
Technical Specialist
Martyn
Site Admin
Site Admin
 
Posts: 2350
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Emw32.exe on com15 and up encounters a problem and close

Postby Ivyck » Wed Jul 10, 2013 6:49 am

Thank you
Ivyck
Newbie
 
Posts: 0
Joined: Wed Jul 10, 2013 2:38 am


Return to Software

Who is online

Users browsing this forum: No registered users and 0 guests