ADC42 constantly shows -5VDC

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nielsenpico
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Joined: Tue Mar 19, 2013 11:01 am

ADC42 constantly shows -5VDC

Post by nielsenpico » Tue Mar 19, 2013 11:29 am

My Picoscope connected to the ADC 42 and the USB port and the USB Parallel Converter constantly shows -5 VDC and when I disconnect the ADC42 from the USB Parralle Port the Picoscope shows + 5VDC.

Is it broken, or am I using wrong settings?
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Martyn
Site Admin
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Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: ADC42 constantly shows -5VDC

Post by Martyn » Mon Mar 25, 2013 10:22 am

Please contact support@picotech.com as this could be a hardware error, and the unit may need to be returned.
Martyn
Technical Support Manager
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