logger is not running

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hallmark666
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logger is not running

Post by hallmark666 » Thu Nov 15, 2012 2:07 pm

Good afternoon i have set up EnviroMon on a windows 7 32 bit laptop but i am getting the following error when i try to connect "Logger is not running Re - program logger to restart it". Have i missed anything

ziko
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Re: logger is not running

Post by ziko » Fri Nov 16, 2012 11:46 am

Hi what version of the software are you using and how old is your logger?
Ziko

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hallmark666
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Re: logger is not running

Post by hallmark666 » Tue Nov 20, 2012 12:13 pm

Hi Sorry for the dlay in answering we are running 5.21.5 32 bit and the kit i am assuming was purchased this year because it has the latest software version on the disc but i will try and find out

ziko
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Re: logger is not running

Post by ziko » Tue Nov 20, 2012 4:51 pm

Hi I would try reprogramming the logger, failing that try doing a logload on the device to reset the firmware.

Regards
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Ziko

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