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Picoscope 6 crash

Forum for discussing PicoScope version 6 (non-automotive version)

Picoscope 6 crash

Postby gogowatch » Mon Oct 22, 2012 1:58 am

I repeatedly encountered crash of Picoscope 6 when I run simple macro.

Attached is the crash report I saved.

Thanks and regards,
WK
Attachments
Report_2012_10_22.zip
(6.03 KiB) Downloaded 99 times
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Re: Picoscope 6 crash

Postby Martyn » Mon Oct 22, 2012 6:07 am

Version 6.6.42 was a release candidate version of the software that did not make a full release due to a few issues reported back to us. These were fixed in the 6.6.46 release candidate which has now been upgraded to a full release.

Can you try this version and let us know if the issue still exists. Go to http://www.picotech.com/software.html and select 4226 at Step1 and the software at Step2
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Re: Picoscope 6 crash

Postby gogowatch » Fri Oct 26, 2012 6:42 am

Hello Martyn,

Version 6.6.46.1 crashed in a similar way. Please see attached crash report.

Thanks,
WK
Attachments
Report_2012_10_26.zip
(6.01 KiB) Downloaded 85 times
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Re: Picoscope 6 crash

Postby Martyn » Wed Oct 31, 2012 12:03 pm

Can you save a macro file that fails and post it here and I will give it a go on a few versions.
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Re: Picoscope 6 crash

Postby gogowatch » Thu Nov 01, 2012 4:44 am

Hello Martyn,

Attached please find a zip file containing the screen dump, crash report and the macro file for you analysis.

Thanks and regards,
WK
Attachments
20121101.zip
(128.32 KiB) Downloaded 86 times
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Re: Picoscope 6 crash

Postby Martyn » Mon Nov 05, 2012 11:42 am

The team have found an issue with trying to save a file when there is no data on the display, and this will be included in a future release. Your macro creates this issue so we believe it is the reason for your crash.
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