Trigger not selectable

Forum for discussing PicoScope version 6 (non-automotive version)
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Ffeilcke
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Joined: Mon Apr 23, 2012 12:31 pm

Trigger not selectable

Post by Ffeilcke » Wed Jun 06, 2012 8:19 am

Hi,

sometimes, with no aparrent pattern i am unable to select a trigger condition. The drop-down menu simply won't open(Same for Trigger source). If i close Pico scope and open it again it works sometimes. In other cases the trigger appears randomly after a few minutes.
This behavior is rather disturbing...
Any hints?

Hitesh
Site Admin
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Location: St. Neots, Cambridgeshire

Re: Trigger not selectable

Post by Hitesh » Wed Jun 06, 2012 4:00 pm

Hi,

Which version of PicoScope 6 are you using and with which PicoScope device?

Have you tried the latest PicoScope version?

Thanks,
Hitesh

Technical Support Engineer

Ffeilcke
Newbie
Posts: 0
Joined: Mon Apr 23, 2012 12:31 pm

Re: Trigger not selectable (Solved)

Post by Ffeilcke » Wed Jun 13, 2012 9:52 am

The support suggested to erase the files under:
C:\Users\[your user name]\AppData\Local\Pico Technology

which worked fine for me.

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