One of my customer in Sydney, Australia, is having problem running the PICOScope 6.
I have asked him over the phone to uninstall PICOScope then install it again using the soft copy that is available for download in this website, version R6.6.23. Btw, he has the PICO 2207 used for automotive application. The installation process is completed OK and there is nothing wrong with it, however when we try to open PICOScope6, it comes up with this error message every time, would you please advise:
Problem Event Name: CLR20r3
Problem Signature 01: picoscope.exe
Problem Signature 02: 18.104.22.168
Problem Signature 03: 4ec4d281
Problem Signature 04: System.Configuration
Problem Signature 05: 22.214.171.124
Problem Signature 06: 4ca2ba8c
Problem Signature 07: 1a6
Problem Signature 08: 136
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
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The OS is Windows 7.
Is there something wrong with the computer otherwise, please advise a solution to resolve this issue?
Additionally, he manage to get it running the first time but then, it just stopped working starting from yesterday and now even after reinstalling, it is still showing the above message.
I look forward to hear from you soon.