Unable to uninstall old version of Picoscope6 after update

Forum for discussing PicoScope version 6 (non-automotive version)
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JDB
Newbie
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Joined: Mon Apr 23, 2012 3:24 pm

Unable to uninstall old version of Picoscope6 after update

Post by JDB »

Hi,

I was just prompted (23rd April 2012) to update to the newest version of Picoscope 6.
I duly downloaded the new installer and installed the new version (thinking that it would overwrite the old version)
However, the installer for the new version did not give me an option of where to install the program, just whacked it in program files.
Thus I ended up with two versions of Picoscope in slightly different locations. My system now only recognises the new version, which I can install and uninstall to my heart's content. The old version however, I cannot un-install via add/remove programs. I cannot merely delete the files as Windows denies access. I am certainly regretting not un-installing before updating.

My system is Windows XP
Old version: Picoscope 6.6.16.12 (I can still run the old program)
New version: Picoscope 6.6.18.8

This was the closest I found on the forum but I'm not sure if it is a similar problem or not:

http://www.picotech.com/support/post19159.html#p19159

Hopefully someone can help me, although it is not urgent, I don't really want an old version of a program just sitting around taking up space.

Thanks,

JDB

Martyn
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Location: St. Neots

Re: Unable to uninstall old version of Picoscope6 after upda

Post by Martyn »

You could try downloading the 6.6.16 installer and do a repair followed by an un-install
Martyn
Technical Support Manager

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