In the latest release of PicoScope 7 Early Access 7.1.17 we have added a new option on the Manchester Decoder setup panel. This allows you to specify the number of edges to ignore at the start of a packet. For normal Manchester this is set to 1, but for signals such as this RC5 set this to 0. The do...

Can you make sure that you have a fully up to date O/S, in particular .NET, and that the graphics drivers are the latest available from the graphics chip manufacturer, and not the PC manufacturer. If this does not improve the performance can you please email support@picotech.com where the team will ...

PicoLog software will only comunicate with our products, not those from third parties.

One will be supplied with two probes, the other with none.

We have identified the issue and implemented a fix.

This will be available in "PicoScope 7.1.17 Early Access" or later versions of the software which will be available for download soon.

We will need some context to be able to advise on the best option, so Are you trying to collect a block of x samples at a sampling rate of y and then repeat this process with a fixed time between of z or are you trying to collect a fixed number of samples x at a sample rate of y and then stop. It wo...

Can you email support@picotech.com with some more details regarding your required use of this function, and if some possible include an example psdata file with an explaination of what the expected maths channel would look like. We can then pass the information on to the development team.

Six processes is normal, 99% is not. Can you save a .picolog file when it is in this state so we can look at the setup.

That should not happen.

We would recommend killing all running PicoLog processes using task manager and then clean out the AppData directory C:\Users\{UserLoginName}\AppData\Local\PicoLog , which will allow you to restart as if the software has just been installed.

Thank you for the file. You can decode the signal if you use the between time rulers option in the decoder setup, but that requires manual intervention to drag the rulers to the appropriate postion. I have added this as a bug to our backlog of work, alongside supporting the break signal which was al...

Please email in to support@picotech.com with full details

We need to see the psdata file matching the image so that we can see the setup and data. You can either post this here or send it to support@picotech.com

Can you post an AWG file that fails to load in in V7.1.9 We have tried replicating here with a French Windows setup and it seems to be working for us.

ps5000aWrap.dll location C:\Program Files (x86)\Pico Technology\SDK\lib is the 32 bit version.

If your LabVIEW is 64 bit you will need the 64 bit wrapper from https://github.com/picotech/picosdk-c-wrappers-binaries

The PicoScope 5244D uses the ps5000a.dll and therfore requires the ps5000a examples from https://github.com/picotech/picosdk-ni- ... er/ps5000a