I just quit PicoScope (latest) and with no open instances tried to rename some psd files before uploading. On the first rename file explorer locked up. I've seen this before and even suggested in another post that PicoScope is releasing file handles. No point in attaching a screenshot of greyed-out ...

The attachment limit is set to 10M and I have seen attachments at that size. So not sure on what your issue is. Hi Martyn. The two attached png files don't exceed 250KB so I can't confirm the increase you just posted about, but can you confirm 10M limit mentioned above as I just tried posting a 9MB...

just happened to me again so I attach a screenshot of the error message from trying to attach a 455KB png file. This message is in my opinion coming from the server and not a product of the browser in use.

Hi. The attached screenshot shows a capture with decoder set to "All Buffers" which will occasionally serial decode ( red ) areas where there is no signal ( transceiver has not yet turned on ). Sorry for the cropped image, but this forum doesn't allow me sane size attachments ( i.e. 455KB ) as commu...

Gerry wrote: ↑

Sun Dec 06, 2020 8:05 pm

Did you send your trace.xml in as a help desk ticket?

By including trace in my initial post of this thread I thought it would be usable to support as well as others, but reading the above I'm now guessing not so I'll send directly to support. Is platform information included in traces ?

Sven

Thanks Benno, helpful info

Hi Forum. I'm trying to print the attached psdata as a pdf. Attempts to print as pdf or save as pdf are missing most of the data and the part that I'm most interested in which is serial decoder graph. Is copying entire window as image the only way to do this ? Doing so requires me find a suitable ap...

I think public issue tracking ultimately leads to better software regardless. In not having such a resource to query I find it natural to ask other users if they are experiencing the same problem particularly without knowing how candid the maintainers of the software. For example, I have issues retu...

The best way to send and track it is to send it into our help desk at support@picotech.com. Our helpdesk is better to use when you need help or have issues with operating PicoTech hardware or PicoLog/PicoScope software. The forum is better for asking applications help from other users that may have...

Relatively simple single channel capture of AC light dimmer output. I had a mask at one time, but it was cleared when I pushed "Auto Setup" to reset my manipulation of yellow circle trigger and the crash occurred. I've not had great luck using the send option of crash window so I figure to upload he...

Helpful, thanks for reply

It is going to be a while before PicoScope 7 is available for T&M PicoScopes but it will be worth the wait. Hi Alan. Can you be more specific than "a while" ? "Worth the wait" depends on the wait and the features implemented. Labels, for example, which seem more like a requisite than a feature have...

and to provide a little more context... in moving 441 from channel B to D with the settings per previous link the crash occured.

Two files attached. The first is the .psdata file itself which was trying to help with this post: https://www.picotech.com/support/topic40638.html ( I tried the link insert URL, but it seems not to be probably formed when I do ). and the second is an bug report generated when trying to reproduce the...

It does. What is the point of dynamic probe detection that tells me what probe I connect if it crashes when I disconnect that same probe. Ridiculous!