Search found 3971 matches

by Martyn
Tue Mar 02, 2021 6:15 am
Forum: USB PC Oscilloscopes
Topic: Oscilloscope Ihput Resistance Tempco
Replies: 1
Views: 1178

Re: Oscilloscope Ihput Resistance Tempco

Please email support@picotech.com for this request and provide them with details of your probe and whether you are using the single or double BNC to 9 way adapter. The team will then be able to discuss this in detail with the engineering team.
by Martyn
Thu Feb 25, 2021 7:48 am
Forum: LabVIEW
Topic: Error 268440457 in ps5000OpenUnit
Replies: 10
Views: 1946

Re: Error 268440457 in ps5000OpenUnit

The serial number is located below the barcode on the underside of the unit and will look something like AB123/4567
by Martyn
Wed Feb 24, 2021 6:40 am
Forum: LabVIEW
Topic: Error 268440457 in ps5000OpenUnit
Replies: 10
Views: 1946

Re: Error 268440457 in ps5000OpenUnit

For the 5444D you need to be running the ps5000a examples, https://github.com/picotech/picosdk-ni- ... er/ps5000a , the ones you have are for very old discontinued models.
by Martyn
Tue Feb 23, 2021 12:39 pm
Forum: PicoScope 6 for Windows
Topic: Decoding CAN-FD signal
Replies: 5
Views: 1646

Re: Decoding CAN-FD signal

Thank you for the input, I will get someone in the team to take a look at this.
by Martyn
Thu Feb 18, 2021 8:32 am
Forum: MATLAB
Topic: Error using icdevice/connect
Replies: 5
Views: 1643

Re: Error using icdevice/connect

We released a new version to support the 4x24A models yesterday. You can find it here

https://github.com/picotech/picosdk-ps4 ... ent-driver
by Martyn
Thu Feb 18, 2021 8:30 am
Forum: USB PC Data Loggers
Topic: Combination of old and new TC-08?
Replies: 2
Views: 1778

Re: Combination of old and new TC-08?

If your old logger looks like the current ones, is blue and uses a direct USB connection, then yes and you can run both devices at the same time. If it is the original model, silver/black with a 9 way d type serial connection, then not with PicoLog 6 but you would be able to use both devices in Pico...
by Martyn
Thu Feb 18, 2021 7:15 am
Forum: Getting Started
Topic: Issue with Picoscope 4224A
Replies: 6
Views: 1591

Re: Issue with Picoscope 4224A

Yes, we have received your emails and a colleague is looking at your questions and will be answering shortly.
by Martyn
Tue Feb 16, 2021 1:22 pm
Forum: Getting Started
Topic: Issue with Picoscope 4224A
Replies: 6
Views: 1591

Re: Issue with Picoscope 4224A

We would need to see the values you are passing to the functions to understand what is going on.

Please send your answer in response to the ticket that has been created on our SupportDesk from your email
by Martyn
Tue Feb 16, 2021 1:21 pm
Forum: USB PC Oscilloscopes
Topic: Persistence mode configuration
Replies: 2
Views: 1315

Re: Persistence mode configuration

Right click and select "Auto-Arrange axes" so that you can separate the channels to see what is happening. You will notice that the colours of the traces are not linked to the channel colours as you are using the persistence mode "Digital Colour".
by Martyn
Sat Feb 13, 2021 4:45 pm
Forum: Getting Started
Topic: Picoscope 4444 and 442 probe: locked to 100kHz
Replies: 6
Views: 1745

Re: Picoscope 4444 and 442 probe: locked to 100kHz

I will need to ask someone who has access to a 4444 and a 442 probe to check this on Monday.
by Martyn
Sat Feb 13, 2021 12:15 pm
Forum: Getting Started
Topic: Picoscope 4444 and 442 probe: locked to 100kHz
Replies: 6
Views: 1745

Re: Picoscope 4444 and 442 probe: locked to 100kHz

If you press the 100kHz button does it toggle the bandwidth limit on and off?
by Martyn
Fri Feb 12, 2021 11:27 am
Forum: Projects
Topic: Online Oscilloscope Simulation
Replies: 2
Views: 2209

Re: Online Oscilloscope Simulation

If you download our software

https://www.picotech.com/download/softw ... _14_36.exe

you can run it in demo mode without a physical scope and have access to a very extensive simulation of a USB based scope.
by Martyn
Thu Feb 11, 2021 7:07 am
Forum: MATLAB
Topic: 4224A in Matlab
Replies: 5
Views: 1808

Re: 4224A in Matlab

Thanks for the Windows SDK 7.1 advice. It will not help with the 4224A as we need to edit https://github.com/picotech/picosdk-ps4000a-matlab-instrument-driver/blob/master/picotech_ps4000a_generic.mdd to add support for the 4224A, 4424A, and 4824A . This work is scheduled for next week having been de...
by Martyn
Wed Feb 10, 2021 7:52 pm
Forum: MATLAB
Topic: Error using icdevice/connect
Replies: 5
Views: 1643

Re: Error using icdevice/connect

We need to make a change to https://github.com/picotech/picosdk-ps4000a-matlab-instrument-driver/blob/master/picotech_ps4000a_generic.mdd to add support for the 4224A, 4424A and 4824A but due to remote working this will not be completed until next week due to the requirement to make the necessary ed...
by Martyn
Wed Feb 10, 2021 11:28 am
Forum: PicoScope 6 for Linux
Topic: Allow streaming mode once sampling rate is constrained by block buffer size
Replies: 2
Views: 1467

Re: Allow streaming mode once sampling rate is constrained by block buffer size

To add files
place inline.png
then add the file you want and select Preview which should then refresh the page so that you can see the file to add inline
add files.png
This is a workaround and we are looking for a solution.