Search found 3977 matches

by Martyn
Fri Apr 02, 2021 8:51 am
Forum: Getting Started
Topic: Installing PicoScope 2000 Series- 2204A Software on Samsung Book Flex Intel Core i7
Replies: 4
Views: 1525

Re: Installing PicoScope 2000 Series- 2204A Software on Samsung Book Flex Intel Core i7

You have installed the SDK which is a set of tools to allow you to write your own programmes, you need to install PicoScope6 https://www.picotech.com/download/softw ... _14_36.exe
by Martyn
Thu Apr 01, 2021 5:11 am
Forum: PicoLog
Topic: Incorrect values in Picolog 6
Replies: 13
Views: 1703

Re: Incorrect values in Picolog 6

If you set up a logging session to run for a set time, the software will create a file covering the whole time regardless of whether any logger is active and collecting data. So 1 and 2 are the expected behaviour. What 3 is indicating is that the driver has temporarily lost communication with the de...
by Martyn
Mon Mar 29, 2021 7:06 pm
Forum: PicoLog
Topic: Incorrect values in Picolog 6
Replies: 13
Views: 1703

Re: Incorrect values in Picolog 6

The reset button also gives the option to reset the configuration.

Your issue is AC coupling, a DC signal would be blocked and so you would measure 0V. The PicoScope 6 screenshot shows that it is set to DC coupling.
by Martyn
Mon Mar 29, 2021 5:10 pm
Forum: PicoLog
Topic: Incorrect values in Picolog 6
Replies: 13
Views: 1703

Re: Incorrect values in Picolog 6

Have you started the recording by pressing the red button in the middle at the top?
How have you configured the channel?

FYI the reset button is the one to the right of the record button.
by Martyn
Mon Mar 29, 2021 7:14 am
Forum: Introductions
Topic: Recent upgrade of PC
Replies: 1
Views: 929

Re: Recent upgrade of PC

You may have downloaded the Test and Measurement version of PicoScope 6, please try the Automotive version

https://www.picoauto.com/download/softw ... .14.25.exe
by Martyn
Mon Mar 22, 2021 12:30 pm
Forum: PicoScope 6 for Windows
Topic: CAN FD signal decoder
Replies: 5
Views: 1731

Re: CAN FD signal decoder

Sorry for not replying sooner. This looks like it may be a bug, I will need to get someone from the development team to take a look at this. It may take a little while to address due to remote working, and a very busy department.
by Martyn
Mon Mar 22, 2021 5:37 am
Forum: PicoLog
Topic: PicoLog 6.1.18 doesn't show a chart with the data from PicoScope 2204A
Replies: 2
Views: 1057

Re: PicoLog 6.1.18 doesn't show a chart with the data from PicoScope 2204A

Sample interval is the time between individual samples displayed on the graph, not the duration of the logging run. Try setting this to 1 second and you should see data displayed on the trace.
by Martyn
Tue Mar 16, 2021 7:24 am
Forum: PicoScope 5
Topic: is PS5xxxD the same as my PS5xxxA?
Replies: 1
Views: 1346

Re: is PS5xxxD the same as my PS5xxxA?

You will find your device listed under the Discontinued Products in column 1 of the downloads,

The primary difference is that the D models are USB3, the A models are USB2.
by Martyn
Thu Mar 11, 2021 9:55 am
Forum: PicoLog
Topic: PicoLog Frequency Measurement
Replies: 2
Views: 1316

Re: PicoLog Frequency Measurement

PicoLog 6 samples at only 1kSample/second maximum and does not support Frequency Measurements. The document you have linked to relates to the old PicoLog 5 software https://www.picotech.com/downloads/_lightbox/picolog-5 which will support this and works with the 1216 The alternative would be to use ...
by Martyn
Thu Mar 11, 2021 9:38 am
Forum: USB PC Oscilloscopes
Topic: Pico screen grey.
Replies: 2
Views: 1303

Re: Pico screen grey.

We need some more information :-

Which device do you have ?
What software are you trying to use ?
What O/S do you have on the laptop ?
by Martyn
Wed Mar 10, 2021 8:59 pm
Forum: PicoScope 6 for Windows
Topic: Record a specific time (or number of samples) at each trigger
Replies: 3
Views: 1532

Re: Record a specific time (or number of samples) at each trigger

Rapid trigger kicks in on the faster timebase, I can't remember where the switch is but probably low usecs/div
by Martyn
Wed Mar 10, 2021 6:11 am
Forum: PicoScope 6 for Windows
Topic: Decoding CAN-FD signal
Replies: 5
Views: 1773

Re: Decoding CAN-FD signal

Thank you for the files.

Our development teams work on a two week sprint cycle and they have added this to the current one which started on Monday. I will be able to update you later in the cycle.
by Martyn
Mon Mar 08, 2021 9:50 am
Forum: Getting Started
Topic: PicoLog, PicoScope and PicoLog1216
Replies: 3
Views: 1614

Re: PicoLog, PicoScope and PicoLog1216

I was expecting you to have received a reply so I will chase up.

One point to note is that you are using an older version of PicoScope 6 6.13.15 hence the driver version differences, so it may be worth updating.
by Martyn
Fri Mar 05, 2021 10:48 am
Forum: Getting Started
Topic: PicoLog, PicoScope and PicoLog1216
Replies: 3
Views: 1614

Re: PicoLog, PicoScope and PicoLog1216

I have seen that you have emailed support@picotech.com and a colleague will be in contact shortly.
by Martyn
Thu Mar 04, 2021 2:56 pm
Forum: C and C++
Topic: PS5000A window trigger
Replies: 1
Views: 1319

Re: PS5000A window trigger

Can we see your code to understand how you have called the functions. You can either post it here or send it to support@picotech.com