Hi, Sounds like you need to update your PC urgently! Don't worry about the Pico Software, it is available free from our website and is very easy to install. Just make sure that any replacement PC has a serial port or you will need a USB to serial adapter. Contact the helpdesk if you have trouble ins...

Hi, I have seen this exact problem before. A new version of software would not install over an old one and you got a roll-back at the end. It was caused by the presence of a second parallel port card during install. Try removing the card while you do the install, then turn-off, re-fit the card and s...

Hi, There are quite a few parts to this question! In general, yes, we can do it with certain reservations. Our dataloggers can most probably log all the required sensors and display their readings. Calibration can be adjusted in the PicoLog program. Alarms can be displayed on the PC, audio/visually ...

As a postscript, we have today released R5.18.0 of PicoScope which does allow the ADC-200, 212 & 216 to run X/Y correctly. The previous R5.17.1 only worked for our USB scopes.
PeterF.

Hi,
First thing that springs to mind is, update to XP service pack 2!
Then try PicoScope5 R5.17.1 from our website.
Also try PicoScope6 R6.0.12. If none of that works, come to the help desk.
PeterF.

Hi Nate,
Yes, I am afraid you are unlucky with the cell-phone idea! It has nowhere near enough horsepower to do the job.
PeterF.

Hi, This is a situation where it is necessary to try it out first! The current clamp high frequency response will only be a few KHz at these currents but you might get a reasonable reading since it will be just averaging the PWM back to an equivalent DC value. As for the type K thermocouple, if it f...

Hi,
I'm sorry but there is nothing we can offer to allow Enviromon to run under Server 2003.
Regards,
PeterF.

Hi Vic,
This problem has been sorted at our end and the unit dispatched two days ago. Please contact your distributor.
Regards,
PeterF.

Hi, Yes, the 3224 would be a good choice as it is a 12 bit scope and will give you good resolution with low noise. The spectrum analyser will cover up to 10MHz. It can run under our new PicoScope6 software as well as the normal PicoScope5. This will give you the bonus of advanced triggering amongst ...

Hi, Firstly, there ia a new version of PicoScope6 out today, 6.0.12, so download that to be up to date. The X-axis resolution of Frequency is adjusted by setting the maximum required frequency in the Spectrum Range pull-down box. The frequency axis can also be zoomed in by using the Windowed Zoom to...

Hi, The scope inputs are themselves referenced to ground and the screen is connected to ground via the PC earth. You can use a fully differential probe to enable you to measure voltages floating wrt earth. That is by far the safest way to measure anything that has live mains voltage. Even the neutra...

Hi,
We have no experience of an Elenco trainer, could you elaborate please?
Is the scope hooked up to a normal PC? If so, see if it measures a small battery voltage correctly (1.5volt torch cell?). I will need some more information to help properly.
Regards,
PeterF.

Hi, There is no reason why you cannot measure a mixed AC/DC signal. Just make sure you are set to DC on that channel and you adjust the trigger level to suit to get a stable picture. Set to AC if you just wish to see the AC part of the signal. What frequency is the AC component? Can you not trigger?...

Hi, The averaging is set up in the same dialogue box where you chose "Whole Trace", with options for averaging between cursors etc. All that is also linked to the timebase speed as well. You can display frequency also on the meter display if you wish. I don't think the frequency numbers can be saved...