Hi

what probes are you using with the 4444 when you run the example code?
Also are you able to download the SDK from this link and retry the example?

Neil

Hi

I have been unable to reproduce what you've been seeing with the cal file you sent in.

Are you able to re-download the MATLAB add-on for the PicoVNA and try again just to check?

Neil

Hi The PicoLog 1216 (and 1012) are single ended input devices, so if there is a signal with a voltage below 0 V you will get an overvoltage warning as the signal is outside of the input range of the device, so with no signal on the input you will still have noise on the input which can take the volt...

Hi Are you able to download the latest versions of the PicoScope Support Toolbox and PicoScope 4000 Series (A API) - MATLAB Generic Instrument Driver from our github page here https://github.com/picotech/picosdk-ps4000a-matlab-instrument-driver https://github.com/picotech/picosdk-matlab-picoscope-su...

Hi

Have you made any alterations to the example script at all?
Also are you able to share the calibration file that you're using? If you can't do that here, you can send it into support@picotech.com

Hi

Are you using the same script on both?
Are you able to post it here or email it into support@picotech.com so I can have a look through it.

Hi

Have you got the PicoScope Support Toolbox downloaded and added to the path as well as the PicoScope 3000 A API MATLAB Generic Instrument Driver ?

Hi Andi

Did you download the entire repository or just that script?

Hi habet222

would you be able to email support@picotech.com to discuss this

Hi Andi

Can I check whether you are using the example code from the picoscope-python-wrappers repo when you got this error appear? If not would you be able to post the code you were using here or email it into support@picotech.com

Neil

Hi Below is a code snippet showing how to call the ps6000GetValuesTriggerTimeOffsetBulk64 function within MATLAB in reference to our PS6000 Rapid Block Example; FromSegmentIndex = 1; ToSegmentIndex = numCaptures; timesPtr = libpointer('int64Ptr', zeros(ToSegmentIndex-FromSegmentIndex+1, 1, 'int64'))...

Hi Brecky The latest version of the SDK that is compatible with XP (SP3) can be downloaded from here for 32 bit https://www.picotech.com/download/software/sr/PicoSDK_32_10.6.10.22.exe or here for 64 bit https://www.picotech.com/download/software/sr/PicoSDK_64_10.6.10.22.exe The examples shouldn't ma...

Hi

We are currently looking into implementing streaming mode for Python and will be generating examples for streaming mode soon

Hi

Are you using the same version of the SDK on both set ups?
Is there any difference in the distribution of python between the two different windows versions?

Neil

The new Python examples allow you to collect the data directly to Python bypassing the need for a .psdata file, the decoding of the .psdata file format is not possible as it is a proprietary format.