Hi Pierre,

The ps6000GetValuesTriggerTimeOffsetBulk64 provides the time from the trigger point to the first sample rather than the time between trigger events.

Could you please e-mail support@picotech.com to discuss this further?

Regards,

Hi antonyLHart,

We've noted your issue raised on GitHub and a colleague will be looking into this. We hope to provide an update as soon as possible.

Regards,

Hi chaas219, Please could you close the software after it stops responding and locate the trace.xml file (see section 3 of the PicoScope FAQ ). Please send this along with your settings file to support@picotech.com or post them here and we will investigate further. It would help to know whether you ...

Hi vsakakarla,

Please refer to this thread.

Regards,

Hi wthek,

Which operating system and version of the ps4000a.dll are you using?

A status code of 12 is PICO_INVALID_HANDLE.

Regards,

Hi Yodish,

There isn't a feature to use the average downsampling in the PicoScope software. I will raise a new feature request.

The average maths channel provides an 'Arithmetic mean of all previous waveforms'.

Regards,

Hi cjkraz,

I've added a note to a new feature request about burst/shot repetition.

Regards,

Hi Maxime,

Have you tried installing the .NET Framework 4.7.1 version and then running the PicoScope installer?

Regards,

Hi audiotom,

You would need to run a separate instance of PicoScope for each scope. If you are writing your own application using the Software Development Kit, it is possible to control two devices from the same application.

Hope this helps,

Hi Maxime,

Is your PC fully up to date with all Windows Updates and does it have the latest version of the Microsoft .NET Framework installed?

Regards,

Hi cjkraz, In order to output a number of cycles of a waveform (or start a sweep) you need to specify a trigger for the signal generator. You will need to change the following line to specify the trigger source that you wish to use: triggerSource = ctypes.c_int32(0) This number is based on the follo...

Hi cbius6, Please could you locate the trace.xml file after the device is not detected (close the software first)? Please navigate to: ~/.local/share/Pico\ Technology/ Then, in a folder with a long alphanumeric name beginning with '2' you can find the trace.xml file. Have you tested the device on an...

Hello Xavier,

You can obtain a C example for the ps4000 driver API functions from https://github.com/picotech/picosdk-c-examples

You will need to generate your own Borland lib files. The C header files are available via the installation directory of the PicoSDK.

Regards,

Hi lyapunov,

The PicoScope software is not supported on Raspbian at this moment in time.

Are you able to install packages individually e.g.
Regards,

Hi Ase, If you are having an issue opening a connection using the serial number please try removing the '/' from the serial number e.g. in Amit's case it would be: ps3000aDeviceObj = icdevice('picotech_ps3000a_generic', 'FV8630006'); We are aware of an issue in the ps3000a shared library which we ho...