Search found 656 matches

by Michael
Wed Nov 01, 2006 11:23 am
Forum: Getting Started
Topic: software does not recognize 3223 anymore
Replies: 1
Views: 3066

Hello Nathan,

Thank you for your post.

It is difficult to tell if there is a problem with the scope.

However, you can try uninstalling your scope from the device manager and reinstalling the drivers. If this doesn't help, you will need to email us at support@picotech.com

Best regards,
Michael
by Michael
Mon Oct 30, 2006 2:13 pm
Forum: Getting Started
Topic: ADC-16 not found...regarding
Replies: 2
Views: 3494

Hello,

The ADC16 is a serial port product. YOu may be using a USB to Serial converter. If so, you will need to point the software to the correct serial port assigned to the adapter.

If you are still having problems with this, please let me know.

Best regards,
Michael
by Michael
Fri Oct 27, 2006 7:55 am
Forum: Pre-Sales Advice
Topic: PH Meter - Continuous use
Replies: 1
Views: 3248

Hello, Thank you for your post. Our pH probe is suitable for continuous measurement. However, we recommend that you periodically check and clean the probe and test the accuracy with known pH values. This customer of ours uses our DrDAQ unit with custom software. We do not support this software but o...
by Michael
Thu Oct 26, 2006 7:49 am
Forum:
Topic: ADC11/12 USB
Replies: 1
Views: 3498

Hello Guest,

THank you for your post.

We have not had reports of this problem before. Have you downloaded and installed the latest software?

www.picotech.com/software.html

Please try this and let me know how things go.

Best regards,
Michael
by Michael
Thu Oct 26, 2006 7:43 am
Forum: PicoScope 5
Topic: resolution in picoscope R5.14.6
Replies: 2
Views: 3104

Hello,

We are currently looking into this.

Please keep checking for updates.

Many thanks,
Michael
by Michael
Thu Oct 26, 2006 7:43 am
Forum: PicoScope 5
Topic: Save as text only allow 1 mV resolution
Replies: 3
Views: 4077

Hello,

Can I ask you both to download and install the latest version of PicoScope.

www.picotech.com/software.html

Many thanks,
Michael
by Michael
Tue Oct 24, 2006 10:54 am
Forum: PicoLog
Topic: Running a TC-08 on a Mac
Replies: 2
Views: 4488

Hello,

We are looking into this.

I cannot promise a solution straight away so please bear with us.

Best regards,
Michael
by Michael
Tue Oct 24, 2006 10:51 am
Forum: PicoLog
Topic: Pico Log Crashes
Replies: 7
Views: 7577

Hello,

We have fixed the graphing problem. Please check shortly for an announcement.

Best regards,
Michael
by Michael
Tue Oct 24, 2006 10:47 am
Forum: Pre-Sales Advice
Topic: termperature measuring with USB TC-08 data logger
Replies: 1
Views: 2522

hello,

The TC08 settings will allow for Voltage or temperature meaurements. These other settings are for other loggrs such as 3000 series.

THe software will allow you to monitor voltage or temperature.

Best regards,
Michael
by Michael
Mon Oct 23, 2006 10:30 am
Forum: General Software Discussions
Topic: readings number format problem
Replies: 1
Views: 2480

Hello,

This sounds like a programming error.

It could be a number of different things. Check your variable declarations and look for any accidental maths in your arrays.

Further information is required if you need further help.

Best regards,
Michael
by Michael
Mon Oct 23, 2006 10:15 am
Forum: Getting Started
Topic: Software crsches
Replies: 1
Views: 4366

Hello Anton,

Sorry to hear of your difficulty.

YOu will have to give us a bit more information. What version of the software do you have, Windows version, ADC11 USB or parallel etc

Let me know.

Best regards,
Michael
by Michael
Mon Oct 23, 2006 10:13 am
Forum: Pre-Sales Advice
Topic: Sourcing remote waveform data logger
Replies: 1
Views: 2536

Hello, Thank you for your post. Our EnviroMon data logger system is the only current stand alone data logger in our range. THis system will obtain store a sample every 1 minute at the fastest. YOu can connect via a modem for remote diagnostics. For further information about this product, please visi...
by Michael
Mon Oct 23, 2006 10:03 am
Forum: Pre-Sales Advice
Topic: Distance from PC
Replies: 7
Views: 6899

Hello,

Thank you for the post.

YOu can extend your parallel cable. I would recommend that you use IEEE 1284 rated cable for signal integrity. Alternatively, you can use our USB Parallel port adapter and extend the range by USB.

Best regards,
Michael
by Michael
Fri Oct 20, 2006 9:57 am
Forum: VB and VBA (Excel, Access)
Topic: Access Database
Replies: 1
Views: 3262

Hello, YOu can do this with Access and VBA code. However, we cannot write this for you so we have supplied an Excel example with the software. Please check your .../Pico Full/ directory. YOu will need to gather a single or block of samples and pass these into a new record for each reading. You will ...
by Michael
Fri Oct 20, 2006 9:51 am
Forum:
Topic: Voltage input to TC-08?
Replies: 1
Views: 3278

Hello, Thank you for your enquiry. The PicoLog software will support multiple devices, therefore you can use a voltage input data logger to sample the voltages you are looking for. Remember, you can reduce the input voltage using a Potential Divider. Please visit: http://www.picotech.com/data.html B...